NO REFUND POLICY

PRO Skijor & the Frontier Tour

PRO Skijor events, including the Frontier Tour, are outdoor winter events. By purchasing tickets, competitor entries, tailgate spots, VIP packages, merchandise, or any other products or services related to PRO Skijor events, you acknowledge and agree to the following No Refund Policy.

1. All Sales Are Final

All sales are final.
As a general rule, PRO Skijor does not offer refunds, returns, or exchanges on any purchases, including but not limited to:
- Spectator tickets
- Competitor entries and PRO Cards
- Tailgate and VIP packages
- Vendor spaces
- Sponsorship packages
- Merchandise and add-ons

2. Weather, Snow Conditions & Outdoor Environment

PRO Skijor is an outdoor winter event series, and weather conditions can vary and may be extreme.
We make every reasonable effort to produce snow and prepare the course, including snowmaking when necessary and feasible.
Events will generally proceed in a wide range of weather and snow conditions, including but not limited to:
- Snow, wind, cold temperatures, and variable footing
- Rain, thawing conditions, or limited natural snow
Weather or snow conditions, by themselves, are not grounds for refunds or credits.

3. Event Changes, Delays & Rescheduling

PRO Skijor reserves the right, at its sole discretion, to:

Modify the event schedule, competition format, course layout, divisions, or running order
Delay, pause, or restart events due to safety concerns, weather, or operational issues
Shorten, rearrange, or combine divisions as needed for safety and logistics
Relocate the event within the same venue or to a nearby suitable facility where feasible
Reschedule an event to a different date or time if necessary for safety or operational reasons

These adjustments are sometimes required in outdoor event management and do not qualify as grounds for refunds.

If an event is rescheduled, your purchase (tickets, entries, etc.) will typically be honored for the rescheduled date. In such cases, no refunds will be issued if you are unable to attend the rescheduled date, unless explicitly stated otherwise by PRO Skijor.

4. Event Cancellation & Force Majeure

In rare circumstances, an event may be cancelled or materially disrupted due to circumstances beyond our reasonable control, including but not limited to:

Severe or unsafe weather
Natural disasters
Government restrictions or regulations
Public health or equine health emergencies
Venue damage, power failures, or other operational emergencies

These situations are generally referred to as force majeure events. In such cases:

PRO Skijor may, at its sole discretion, offer credits, transfers, or alternative options; however,
Refunds are not guaranteed and remain entirely at the discretion of PRO Skijor and/or the venue.

Any accommodations provided in these situations are voluntary and limited and do not constitute a change to this general No Refund Policy.

5. No-Show & Partial Use

If you or your team do not attend the event for any reason (including travel issues, illness, injury, or scheduling conflicts), no refund or credit will be issued.
If you attend but choose to leave early, or are unable to participate in one or more divisions or rounds (for any reason, including disqualification or safety decisions), no partial refunds or credits will be issued.

6. Agreement to Terms

By completing any purchase related to PRO Skijor or the Frontier Tour, you acknowledge that you have read, understood, and agree to this No Refund Policy.

We deeply appreciate every competitor, sponsor, and fan who supports PRO Skijor and the Frontier Tour. Your understanding of the realities of outdoor winter events allows us to continue producing unique, high-energy experiences for the entire skijoring community.